Your Opportunity: 

What You’ll Do:

1. Serve as a primary point of contact for Client operational leadership and hiring managers.
   1. Requisition Intake
   2. Relationship Management
   3. Client Service / Client Satisfaction
   4. Design and Deploy Contingent Workforce Reports for Client Leadership
2. Management of Staffing Suppliers
   1. Requisition Management / Distribution
   2. Troubleshooting
   3. Supplier Performance Management
3. Management of Contingent Workforce Time & Attendance
   1. Schedule Management
   2. Time & Attendance Tracking & Auditing
4. Lead the Contingent Workforce Experience Improvement Efforts
   1. Design and implement a seamless and user friendly pre-employment requirements and onboarding process
   2. In conjunction with Client Human Resources Leadership, design and manage a seamless welcome program for Contingent worker’s first day onboarding at Client site
   3. Coordinate with Client Human Resources Leadership to ensure messaging ton Contingent Workforce is in line with Client expectations
   4. Conduct periodic surveys from the Contingent Workers
   5. Serve as an initial contact for questions / escalations
5. Consistently strive to make improvements in Contingent Staffing Performance Measures
   1. Time to Fill
   2. Overtime Exposure
   3. Turnover / Retention
   4. Client Satisfaction
   5. Contingent Worker Satisfaction

Qualifications:

Education: Bachelor’s Degree

Experience: 2+ years in similar account management role in a fast-paced environment

Skills:

1. Organized
2. Effective Communicator
3. Detail-Oriented
4. Excellent Work-Ethic
5. Creative Problem Solver
6. Ability to Work Independently 

Your Opportunity: Recruiters are responsible for sourcing, screening, and providing a shortlist of qualified candidates for various roles. You will network online and offline with potential candidates to promote our employer brand, reduce our time-to-hire, and ensure we attract the best professionals.

What You’ll Do:

1. Source potential candidates on niche platforms such as Stack Overflow and Github.
2. Craft and send personalized recruiting emails with current job openings to passive candidates.
3. Qualify both hard and soft skills of potential candidates
4. Articulate strengths and weaknesses of potential candidates to management to assist with decision making
5. Effectively negotiate employment compensation ensuring it aligns with market data requirements

Qualifications: 

• Superb verbal and electronic communication skills
• Ability to work in a fast-paced environment
• Bachelor’s Degree preferred

Your Opportunity: Program Coordinators are responsible for managing schedules and logistics of field operations staff across hundreds of sites. Additionally, the Program Coordinator will work closely with internal and external project managers, contracted employees, and staffing agencies to communicate and provide administrative support for client programs.

What You’ll Do:

1. Coordinate with project manager and staffing agencies to onboard contracted employees when new work sites are identified
2. Maintain project document databases and spreadsheets
3. Prepare and maintain employee schedules, time tracking, and time off requests through the When I Work staffing software
4. Track and schedule all training programs
5. Provide excellent customer service to resolve urgent scheduling needs for staff and clients

Qualifications:

Education: Bachelor’s Degree

Experience: Min 1 year in a fast-paced, detail-oriented environment

Skills:

1. Organized
2. Effective Communicator
3. Detail-Oriented
4. Excellent Work-Ethic
5. Creative Problem Solver
6. Ability to Work Independently 

Your Opportunity: Program Coordinators are responsible for managing schedules and logistics of field operations staff across hundreds of sites. Additionally, the Program Coordinator will work closely with internal and external project managers, contracted employees, and staffing agencies to communicate and provide administrative support for client programs.

What You’ll Do:

1. Coordinate with project manager and staffing agencies to onboard contracted employees when new work sites are identified
2. Maintain project document databases and spreadsheets
3. Prepare and maintain employee schedules, time tracking, and time off requests through the When I Work staffing software
4. Track and schedule all training programs
5. Provide excellent customer service to resolve urgent scheduling needs for staff and clients

Qualifications:

Education: Bachelor’s Degree

Experience: Min 1 year in a fast-paced, detail-oriented environment

Skills:

1. Organized
2. Effective Communicator
3. Detail-Oriented
4. Excellent Work-Ethic
5. Creative Problem Solver
6. Ability to Work Independently 

Your Opportunity: As the Sr. Technical Recruiter, you will be responsible for sourcing, screening and providing a shortlist of qualified candidates for various technical roles. You will also network online and offline with potential candidates to promote our employer brand, reduce our time-to-hire and ensure we attract the best professionals.Ultimately, you will build a strong technology talent pipeline and help hire and retain skilled employees for our information technology positions. In addition, you’ll serve as a resident technology expert and help educate and train our team of junior recruiters on technology concepts and functions.This Sr. technical recruiter must be a great culture fit who values the success of the team and who expresses and lives by values similar to those that we have prioritized.

What You’ll Do: This person is the resident technical expert on the recruiting team, collaborating with business users on taking in new hire technical requirements

• Source potential candidates on niche platforms, like Stack Overflow and Github

• Adopt modern sourcing technologies (where & when appropriate) in your outreach including but not limited to automation, drip campaigns, saved google alerts, etc.

• Craft and send personalized recruiting emails with current job openings to passive candidates

• Qualify both hard and soft skills of potential candidates

• Articulate strengths and weaknesses of potential candidates to management to assist with decision making

• Effectively negotiate employment compensation ensuring it aligns with market data requirements

Qualifications:

• Proven history of successful technical recruiting, preferably for a professional services organization

• Superb verbal and electronic communication skills

• Ability to work in a fast-paced environment

• Strong foundation knowledge on enterprise software teams, technologies, and implementation methodologies.

• A deep network of technology professionals across a variety of industries and platforms

• Expert at implementing boolean search logic

Bachelor’s Degree in Business, Science, or Technology related field

Your Opportunity: The Shyft6 Business Development Executive is a one-of-a-kind sales representative who calls on their passion for the future of business and technology. Now more than ever, business and technology hold a sequential role in the industry, so it is of the utmost importance that you hold a high level of expertise within these areas. You will also discover new targets and leads to promote the sales and services of this company. In such a highly competitive marketplace, this job requires high-level thinking and an opportunistic mentality in order to succeed in all areas of business and entrepreneurship. Pulling from past experience and new ideas, we require you to be able to creatively develop long-term plans in the business industry and relate them to cybersecurity and software. The Business Development Executive should operate at the frontline of innovation, spreading Shyft6’s imagination, expertise, and competitive nature through business and organizations across the country.

What You’ll Do:

• Manage designated long terms goals and make outbound calls to various prospects

• Demonstrate a consultative position for solutions, value proposals, and contribute to overall business success

• Utilize customer experience on and offline to demonstrate the value proposition

• Uphold customer engagement to offset conflict and gain utilizable prospects; recognize issues and concerns and develop solutions

• Contain the ability to make quick decisions while holding an engaging conversation with our partners

• Attain and understand agreed upon quarterly sales targets toward revenue, conversion number of new customers & other related KPIs

• Collaborate with other teams in the pursuit of excellent results and pristine execution

Qualifications:

• Minimum 1 to 2 years proven sales experience

• Bachelor’s Degree in Business or related field

• Demonstrate superb customer acquisition skills and/or business development experience

• Excellent verbal and electronic communication skills

• Exemplifies sales proficiency with incessantly high standards

• Contains a high level of skill in all technical interactions

• Target driven and proven self-starter with the ability to deliver on initiatives

• Ability to direct future sales in a wide array of stages using a CRM

• Open to necessary feedback and demonstrates dedication to consistent self-improvement

Your Opportunity: As the RPA Developer, you must possess a high level of mastery in the following areas: administration, development, documentation, and an understanding of the Robotic Process Automation Software Application. Through the collaboration of various IT resources, you will be responsible for a copious amount of project responsibilities. More specifically, you will focus on the construction and deliverance of technical solutions that have been developed through the Robotic Process Automation Software Application. Along with this, you must be able to adapt to the existing procedures used to create potential solutions. You will also take part in QA Testing, Deployment, and Code Review processes in order to ensure the most successful project outcomes. This role requires you to work carefully with business users and process analysts for optimal workflow processes utilizing RPA technologies. Most importantly, you should be a self-sufficient, motivated individual who is able to develop concrete digital solutions such as advanced analytics, AI/ML, and OCR for any technical challenges that may occur.

What You’ll Do:

• Administration, development, documentation, and technical support of the Robotic Process Automation Software Application

• Review and revise technical designs for usability, analyze testing situations, and improve test cases to ensure overall robot quality

• Able to interact closely with stakeholders from across the business

• Utilize the best technological practices and standards for success

• Has the ability to construct a detailed system of documentation including deployment, design specs, maintenance, disaster recovery, troubleshooting, tech notes, and testing, etc.

• Create and plan new Robots and automation workflows that administrate the best customer value

Qualifications:

• Bachelor’s degree in Business or related field

• 3+ years of experience in Operations, IT, or related field

• Possesses excellent communication skills and attention to detail

• Demonstrates a high level of proficiency in writing SQL queries and custom scripts

• Has the ability to manage the development and utilization of resources for the success of projects and change requests.

• Team leader, flexible, people-oriented, and able to work in a group setting

• Experience in communication, written, listening, and interpersonal skills

• Problem solver and possesses excellent resolution management skills

Your Opportunity: As an RPA Project Manager, you must oversee daily project activities which include but are not limited to the management of the internal team and overall client communication. You are also responsible for acting as a resource to those in need of financial assistance when reporting across all projects. A Project Manager should contain high levels of strategic planning and be driven by decision-making. You are responsible for the management and presentation of any and all mid to large-scale interactive website design projects. This incorporates developmental projects as well. You serve as a crucial point of contact for both our clientele and the internal project team. Essentially, your position is held to a very high standard as it is necessary for the overall success and prosperity of the company.

What You’ll Do:

• Leads the team through multiple projects, while ensuring that works towards a common goal

• Understands the logistics across all teams to match the execution, budget, and vision

• Has the ability to manage daily tasks in alliance with a project, making sure that all team members and stakeholders are clear on details and deadlines

• Uses a confident approach when communicating with the client on delivery-related subjects

• Consistently manages project risk, escalating when necessary in order to facilitate solutions

• Controls the administrative aspects and overall practicality of a project which includes:

  • Confirms resource needs are continuously met

  • Stays on track with the profitability of project work through an effective budget and use of resource management

  • Administration and organization of partners and vendors

  • Facilitation of project reporting and ongoing management

Qualifications:

• 3+ years of project management experience in managing new and innovative digital programs

• Self-driven; effectively collaborates with various agency groups and disciplines

• Exceptional attention to detail, time management, and organizational skills

• Previous experience with Microsoft Office tools

• Has unprecedented project management/workflow skills

• Manages resourcing software

• Bachelor’s Degree in Business or related field

Your Opportunity: As an RPA Tester, you will be responsible for the analysis of business process requirements, the establishment of various test scenarios, and the testing of automation solutions. You must be able to convert the business requirements to exploit the data needs for the development and examination of solutions. You will also be able to provide a substantial amount of direction while ensuring that all project testing implementation complies with one another. In this position, you will heavily contribute your input to pressing issues. In doing so, you will be able to collaborate with some of the most intelligent individuals in the business industry in order to implement innovative high-quality solutions.

What You’ll Do:

• Familiarity in automation, time management skills, and a passion for learning

• In-depth understanding of RPA concepts and market consumerization

• Has the ability to conceptualize automated solutions and comprehend the preferred design architecture

• Excellent verbal communication skills

• Exhibits the ability to present technical information to a non-technical audience; delivers clear and concise written documentation

• Enjoys exploring, evaluating, and understanding new developmental technologies

• Has a niche for problem-solving, with the ability to take a more systematic approach when dealing with the source of an error

• Engage with developers and application owners in order to find solutions and resolve issues

• Support launches/go live’s, direct procedures, and change control documents

• Self-sufficient, ambitious, push for clarification when issues of ambiguity arise

Qualifications:

• 6+ years of lead testing in large corporations

• Bachelor’s Degree in Business or related field

• A minimum of 5+ years of experience in writing test cases, interpreting test data requirements

• At least 2+ years of experience in implementing control room testing in Blue Prism or similar technologies

• Have experience with software tools such as JIRA or Confluence

• Constitute some banking and/or financial services experience

Your Opportunity: As a Windows Desktop Support Technician, you will act a guide to those in need of any service assistance, ensuring the standard performance requirement will be met or exceeded. We would like for you to provide an exemplary level of customer service to all of our clients. You will prioritize accurate documentation and act as a problem solver for those who are experiencing user technology issues. It is our goal for these issues to be solved on initial contact. You will also use your resources to troubleshoot problems, give constructive advice on technological issues, and respond to user requests via phone and electronic submission. This position will allow you to excel in your role in the company and remain committed to delivering an exceptional experience for our clients. We look for individuals who are passionate and innovative about their work and bring those qualities to work every day.

What You’ll Do:

• Engage in phone calls, triage tickets, and instant messages from all employees.

• Have the ability to install, administer and support corporate systems. These may include the following: laptops, hardware and software, hardware peripherals, LCD projectors, printers, and other desktop-related equipment.

• Provide end-user support for any and all desktop-based applications.

• Day-to-day engagement with team and system administrators to provide for employees

• Work with staffing team for onboarding and off-boarding hard-working employees

• Engage in video conferences and web conferencing setups

• Act as an asset of management of all IT equipment

• Perform all assigned duties to optimal levels of achievement

Qualifications:

• Must have an Associate’s Degree or 2+ years of related on-the-job experience

• Previous experience working with the following software tools: Office 2016, Office 365, Windows 8 & Windows 10

• Previous experience with Active Directory and Office 365 Environments

• In-depth understanding of how a ticketing system works

• Excellent written and verbal communication skills.

• Understands the importance of being a problem-solver, troubleshooting, and dealing with an issue and resolution.

• Exploits a sense of urgency while on the job, resourceful and quality-driven.

• Always looking to improve

• Self-starter and has an intellectually creative mind.